Privacy policy.

1. Who we are

This website is run by DSL Concrete Pty Ltd (ABN 75 650 590 051), trading as DSL Concrete, based in Hillarys, Western Australia. In this policy "we" and "us" mean DSL Concrete.

For privacy questions, call 0405 818 456 or email daniel@dslconcrete.com.au.

2. What we collect when you ask for a quote

If you use the quote form, we collect what you type into it:

• your name and phone number
• your email address, if you choose to give one
• the service you are interested in and your suburb, if you give them
• the approximate area in square metres, if you give it
• the message you write about your project, if you write one

The form also records, automatically, the address of the page you were on, the page you first arrived at, the website that sent you (if any), and any campaign tags in the link you used. Those tags are the "utm" tags and the click identifiers that Google and Meta add to ad links (gclid, gbraid, wbraid and fbclid). We use them only to see which pages and ads led to an enquiry.

The form has one hidden field that real visitors never fill in. It exists to filter out automated spam.

You do not have to use the form. You can phone us on 0405 818 456 instead.

3. What the site keeps in your browser

The site's own code does not set cookies. It uses your browser's storage for two things:

• your light or dark theme choice, saved if you use the theme switch
• the campaign tags, landing page and referring website described above, so they can be attached to a quote request if you send one. This is kept only until you close the browser tab.

You can clear this at any time in your browser's settings.

4. Fonts, analytics and advertising tags

The site loads its fonts from Fontshare (api.fontshare.com and cdn.fontshare.com). Your browser therefore contacts that service when a page loads, and it receives technical details such as your IP address.

The site can load Google Tag Manager, which can run Google Ads measurement and other tags. It loads Google Tag Manager only when that has been switched on for the site. When it is on, Google (and Meta, if a Meta pixel is added) can set cookies or similar identifiers and receive information about your visit, such as the pages you view, whether you tap the phone number or email link, and whether you send a quote request.

You can control how Google personalises ads at adssettings.google.com, and you can block cookies in your browser.

5. Why we use your details

• to reply to your enquiry and arrange a time to visit and quote
• to keep a record of the enquiry and any job that follows
• to measure whether our advertising and website are working

6. Who else handles your details

• An online form service. When the online form is connected, it sends your request to us by email through a form service.
• Our website host, Cloudflare. Like any host, it receives technical details such as your IP address when you load a page.
• Fontshare, for fonts, as described in section 4.
• Google, and Meta if a pixel is added, as described in section 4.

Some of these services (for example Google and Cloudflare) operate globally, so your information may be handled outside Australia.

7. Asking about your details

To ask about the details you sent through this site, call 0405 818 456 or use the email address in section 1. You can also clear your browser's storage and cookies, and use the Google ad settings link in section 4.

8. Questions and complaints

If you are not happy with how we have handled your information, contact us first. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.